App / Sports
Your use of dj ok — including account registration, deposits via bKash or Nagad, and access to any part of the site — is governed by the terms on this page. Availability depends on your local law and the eligible regions we currently support.
dj ok operates under a set of terms that apply every time you access the site, complete a transaction, or use any account feature. These terms do not create a guarantee of service availability — access depends on whether your location falls within the eligible regions covered by this platform. We review and update these terms when our operations change, and the version published on this page is the one that applies to your account at any given time. When you add funds to your account through bKash or Nagad, those transactions are subject to both our platform terms and the policies of the payment provider you use. We process wallet transfers according to the instructions you submit, and you are responsible for ensuring that the payment details you enter are accurate. If any part of these terms conflicts with a locally applicable rule in your jurisdiction, the locally applicable rule takes precedence to the extent of that conflict. We do not interpret these terms as legal advice, and if you have questions about how local law applies to your use of this site, we recommend seeking independent guidance. Reach our support team through the contact routes listed on this page if any term is unclear.
Understanding the boundaries of this policy helps you know exactly what obligations and protections apply to your activity on dj ok.
Terms apply to registration, login, account settings, and any action taken while signed in. Access rights depend on your region and whether your account remains in good standing under our published conditions.
All deposits and withdrawals processed through your account — including bKash, Nagad, and Rocket transfers — fall within these terms. Transaction records held in your account wallet reflect the activity we have processed on your behalf.
Game content, odds displays, and promotional notices on the site are governed by these terms. Content availability may vary by region, and we do not warrant that every item visible in the lobby is accessible from your location.
Payment providers like bKash and Nagad operate under their own separate terms. Our legal terms do not extend to those providers, and any dispute with a payment provider is handled under that provider's own policy, not ours.
We give you practical routes to manage your information and raise questions about how your account is handled. Your account dashboard shows a record of your transaction history — deposits, withdrawals, and wallet movements are all logged there, and you can review them at any time without contacting support. If you notice that your account details are incorrect — your registered name, contact number, or linked wallet — you can submit a correction request through the account settings page. For changes that affect payment verification, our team will guide you through the steps shown in the verification section of your account. We do not make changes to core account data without confirmation from you. If you want to raise a question about how we hold or use your information, or if you disagree with how a term has been applied to your account, the support routes on this page are the right place to start. We respond to policy questions in the order they are received.
Open the transaction history section in your signed-in account to see a full log of deposits, withdrawals, and wallet activity. Records are available as long as your account remains active.
Submit a correction through account settings for contact information or registered name. Payment-linked fields require identity verification steps shown inside the account before changes take effect.
Contact our support team using the routes listed in the support section below. Include your registered account number and a brief description of the term or decision you want to question.
If you need help navigating any part of the policy or your account status, our support team can walk you through the relevant steps and point you to the published terms that apply to your situation.
Use the routes below to contact us about account terms, transaction queries, or policy questions. We handle policy contacts through the same channels as general account support.
Open the chat widget on any page while signed in to connect with our support team. Use this route for questions about your account terms or a specific transaction record.
Send your policy or account question to our published support address. Include your account reference so we can locate your records quickly and respond to the right account.
Our published help pages cover common policy questions, account correction steps, and transaction queries. Check there first — many answers are available without waiting for a reply.
We take a straightforward approach to the data tied to your account: collect what is needed to run it, keep it secure, and make it accessible to you through your account settings.
We collect account registration details, transaction records, and session data needed to operate your account. We do not sell your personal data to third parties. Data is used only for account management, payment processing, and responding to your support requests.
We use functional cookies to keep your session active and preference cookies to remember your settings between visits. You can manage cookie preferences through your browser settings. Disabling functional cookies may affect how your account session behaves.
Your account is protected by password authentication. We recommend using a unique password and keeping your registered contact details current so we can reach you if we detect unusual activity on your account.
We retain your account and transaction records for as long as your account is active and for a period after closure as required by our operating terms. To request a change to your retained data or to ask how long specific records are kept, contact us through the support routes on this page.
Answers to the questions we receive most often about how our legal terms apply to accounts, transactions, and data.
Access to dj ok depends on whether your location is within our eligible regions and whether your use complies with local law in Bangladesh. We do not confirm eligibility on behalf of individual users — check the eligibility section in your account or contact support if you are unsure.
We retain your account and transaction records for a period after your account becomes inactive, as set out in our data retention terms. If you want to know exactly how long specific records are kept, send a request through our support email with your account reference included.
Yes. Open account settings while signed in and follow the correction steps shown there. For payment-linked fields such as your linked bKash or Nagad number, identity verification steps apply before any change is saved to your account.
Reach us through live chat or support email with your account reference and a description of the term or decision in question. We review policy disputes in the order received and will respond with reference to the published terms that apply to your account.
Deposits and withdrawals processed through bKash or Nagad are subject to our platform transaction terms. However, bKash and Nagad each operate under their own provider terms, which govern your relationship with those payment services independently of our policy.
Your transaction history is available directly in your signed-in account under the transaction or wallet section. If you need a formal record for a specific period, contact our support team and we will confirm what can be provided under our data retention policy.